FAQ: Are All Orders Discreetly Delivered?
YES all orders are very discreet. They arrive in a plain box with no mention of the contents on the box.
At Dude Dept., we understand the importance of privacy when it comes to ordering sexual wellness products. Whether you're a seasoned connoisseur or a first-time buyer, you deserve total discretion.
100% Discreet Packaging, Always.
Your privacy is our guarantee.
For more details, here’s how we ensure that your purchases are delivered discreetly, protecting your privacy every step of the way.
1. Plain Packaging, All the Way
Your order will arrive in a plain, unbranded box or bubble mailer. We believe in keeping things simple and private, so there’s nothing on the outside to hint at the contents. A nondescript package could contain anything from a book to a kitchen gadget—no one will know it’s from Dude Dept.
2. Nondescript Shipping Labels
We know how awkward it can be if a neighbor or family member gets a glimpse of your delivery. That’s why our shipping labels are minimalistic and discreet. The return address won’t shout “sex toys” or anything related; instead, it will feature a generic business name, keeping your private life, well, private.
3. Discreet Billing Practices
Worried about your credit card statement revealing more than you’d like? Our billing descriptor is carefully chosen to avoid any explicit references. When you check your statement, you’ll see a generic name that won't raise any eyebrows. Additionally, we offer PayPal as a payment option, allowing for even more discretion on your financial records.
4. No Unwanted Mail Marketing
We respect your space, both physical and digital. You won’t receive any mail marketing from us, ensuring that your mailbox stays free from reminders of your purchases. We believe in a hassle-free experience, and that includes not bombarding you with advertisements.
5. International Shipping Considerations
For our international customers, we take extra care with customs declarations. We list items as “personal care products” to maintain discretion. However, be mindful that customs requirements vary, and sometimes a more detailed description is necessary. If you're concerned, feel free to reach out to our customer service for specific details on how we handle international shipments.
Still Have Questions?
If you’re considering a purchase but have concerns about discretion, don’t hesitate to contact us. At Dude Dept., your comfort and privacy are our top priorities. We’re here to make sure your experience is as smooth and private as possible.
Your vibes are your business, and we’re here to keep it that way.
